What information should I provide when requesting technical support?

When submitting support requests, include:
• TAK version and platform (ATAK, WinTAK, etc.)
• Device make, model, and operating system
• Detailed description of the issue
• Steps to reproduce the problem
• Error messages (exact text)
• Screenshots if applicable
• Recent changes or updates
• Network environment details
• Logs (if accessible)
• Severity and operational impact
More detailed information helps support personnel diagnose issues faster.